Booking & Check-In
What are your check-in and check-out times?
Check-in starts from 2:00 PM, and check-out is until 11:00 AM. If you arrive early or need to leave your luggage after check-out, we provide safe luggage storage free of charge.
How do I get the best rate for my stay?
Booking directly through our website booking form or reaching out to us on WhatsApp (+94 72 369 3933) ensures the absolute lowest rate with no middleman commissions.
What is the cancellation policy?
We provide flexible cancellation options. Please notify us at least 48 hours prior to your check-in date if you need to modify or cancel your booking without penalty.
Rooms & Comfort
Are all rooms air-conditioned with private bathrooms?
Yes! Every guest room at Innovick Residence features an en-suite private bathroom with 24/7 hot water rain shower, quiet inverter air conditioning, and ceiling fans.
Is the Wi-Fi reliable for remote working or streaming?
Yes, we have high-speed optical fiber Wi-Fi coverage across all rooms, balconies, and common areas, suitable for Zoom calls, streaming, and remote work.
Which room is best for small families or 3 guests?
Our Deluxe Triple Room is tailored for families or groups, featuring 1 Queen bed plus 1 Single bed with generous living space.
Dining & Location
What time is breakfast served?
Breakfast is freshly prepared and served from 7:30 AM to 10:00 AM on the dining terrace. If you have an early morning train or excursion, we gladly prepare an early breakfast or packed breakfast box upon request.
How far is the property from the Temple of the Tooth?
Innovick Residence is located 3.2 km (10 minutes) from the Temple of the Tooth and Kandy Lake in the peaceful residential suburb of Aruppola.
Do you provide free vehicle parking?
Yes, free private on-site parking is available within our gated property grounds for all staying guests.
Still Have Questions?
Our host is ready to assist with any special requests or custom travel arrangements.